frequently asked questions:
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What is a Tritoon?
A tritoon features a third pontoon (tube) in the center, which offers superior stability, balance, and handling on the water. This design allows for more horsepower and a more enjoyable ride. Our tritoons are equipped with:
What are the rental requirements?
How do I get a boating license?
You can obtain a boating license through: We also encourage all renters to visit RentalBoatSafety.com before your trip to review important safety guidelines.
Is fuel included?
No, the cost of fuel is not included in your rental fee and will be charged at the end of your rental based off the amount you use. Please note:
Do you provide life jackets?
Yes, we provide life jackets at no extra cost, including:
North Carolina law requires all children 13 and under to wear a life jacket at all times.
Can we bring alcohol?
Yes--moderate alcohol consumption is allowed. However, if you're looking to throw a party on the lake, we are not the right fit for you. We prioritize your safety and reserve the right to refuse service if we believe you will not act responsibly. Captains are not allowed to consume alcohol at any time. We can recommend reputable local charter companies that allow you to enjoy your experience responsibly, without the need to worry about operating a vessel under the influence. Can we beach the boat or raft up with others?
No. Beaching the boat or tying up to another vessel is strictly prohibited. Violation of this policy will result in the loss of your full security deposit. |
Where do we check in when we arrive?
When you arrive at the marina, follow our signage and please call or text us so we can meet you at the entrance. Do you have additional watersports equipment?
Yes! We offer water skis, multiple tube options, knee boards and wakeboards varying from $35-55. What’s your cancellation policy?
Is a security deposit required?
Yes. A $750 refundable security deposit is required on a major credit card once the boat departs the dock. It will be fully refunded if the vessel is returned on time and undamaged. Do you offer military discounts?
Absolutely! We proudly offer 15% off rentals for active duty and retired military personnel and first-responders. Thank you for your service! Note: Discounts cannot be combined. Call us to confirm eligibility and details. What if it storms?
If inclement weather is forecast before your departure, we’ll gladly help you reschedule. However, once the rental begins, we cannot offer refunds for bad weather. What time should I arrive?
Please arrive 15–20 minutes before your scheduled rental time to complete check-in and receive safety instructions. Running late? Let us know ASAP—we have multiple rentals scheduled throughout the day. Also, be sure to return your boat on time. Can I bring my dog?
We’re dog lovers too! Pets are allowed with prior approval and are subject to a $35 cleaning fee. If you’re planning to bring your pet, please contact us in advance to review rental suitability and guidelines. What happens if the boat gets damaged?
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Lake Norman Highlights:
Lake Norman is North Carolina's largest man-made lake featuring 520 miles of shoreline.
Lake Norman is North Carolina's largest man-made lake featuring 520 miles of shoreline.
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Length: 33.6 miles
Width: 9 miles Maximum Depth: 110 feet Average Depth: 33.5 feet Capacity: 3.4 trillion gallons of water |
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